Water Damage Restoration in High Point
Burst pipes, sewer overflows and storm water in High Point get a crew that extracts the water, opens wet walls and floors, and dries the structure with daily moisture readings.
(888) 578-4720Call a High Point crew nowDispatch runs around the clock, and crews arrive with extraction pumps, air movers and dehumidifiers for homes across every part of the city.
Every kind of water loss in High Point
From a split pipe in a Sherrod Park kitchen to a flooded showroom floor, each problem below has its own page with the steps, costs and drying plan.
Water Extraction and Removal
Pumps and wand extractors pull standing water from carpet and floors before it reaches the framing.
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Crawl Space Water Damage
Standing water, wet insulation and damp joists under the floor are cleared and dried.
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Basement Flooding Cleanup
Basements are pumped down, stripped of wet materials and dried to the slab.
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Sewage Backup Cleanup
Overflowing drains and backed up sewage are contained, removed and disinfected.
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Frozen Pipe Water Damage
Split pipes after a hard freeze are traced and the wet cavities dried.
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Burst Pipe Water Damage
Burst pipes soak ceilings and floors, so every level gets mapped and dried.
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Storm and Roof Leak Water Damage
Rain through a storm damaged roof is traced and the wet ceiling dried.
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Storm and Flash Flood Cleanup
Storm water and silt are removed, then the area is treated and dried.
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Water Heater Leak Cleanup
Tank leaks that soak flooring and drywall are extracted and dried out.
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Appliance Leak Water Damage
Dishwasher, washer and refrigerator leaks are dried before cabinets and floors swell.
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Structural Drying and Dehumidification
Air movers and dehumidifiers bring wet framing and subfloors back to dry readings.
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Commercial Water Damage
Showrooms, offices and shops get phased drying that keeps the business running where possible.
Service detailsWhere High Point water damage starts
Aging house plumbing
Historic districts like Johnson Street and Sherrod Park hold older homes, and a burst pipe there can soak walls, floors and ceilings below.
Burst pipe cleanupHeavy rain and creeks
Storm overflow in Richland Creek, Payne Creek and a Rich Fork Creek tributary brings silt and contaminated water to low ground.
Storm flood cleanupSewer overflows
City crews respond to overflowing cleanouts and manholes, but sewage inside a house needs a restoration crew to contain and disinfect it.
Sewage backup cleanupWhat to do before the crew arrives
- 1
Shut off the source
Close the main water valve or the shutoff at the failed fixture, then turn off power to any wet area if water has reached outlets, cords or appliances.
- 2
Lift belongings off wet floors
Raise small furniture, rugs and electronics onto dry surfaces, and leave heavy items and soaked drywall for the crew.
- 3
Photograph everything
Photograph the water, damaged materials and any appliance labels before moving anything, and write down when the loss began and what failed.
- 4
Call for extraction
Call a crew early, since water keeps soaking into subfloors and framing, and mold can start growing within 24 to 48 hours.
Local crews who handle the whole water loss
The work runs from the first extraction through final drying readings, whether the house is a historic home near Johnson Street or a newer one on the city's edge.
Prompt local dispatch
Dispatch runs day and night, and the crew arrives with pumps, air movers and dehumidifiers already on the truck.
Daily proof of progress
Moisture meters and thermal imaging record each room every day, so drying stops only when materials reach their dry targets.
Records for the adjuster
Photos, moisture logs and equipment records are organized so an insurance adjuster can follow every step of the job.
Built for Piedmont water problems
The work stays on water and sewage losses, from ice storm roof leaks to sewer overflows, so the equipment and process fit the job.
How a wet High Point home gets dried
Humid subtropical air slows natural drying across the Piedmont, so each room is held to measured targets under the IICRC S500 standard, and each reading goes in the job record, even when a floor feels dry to the touch.
- Moisture mapping
- A moisture meter and thermal imaging trace water through walls, floors and ceilings before anything is cut.
- Extraction
- Pumps and wand tools remove standing water from carpet, hard floors and low spots first.
- Controlled removal
- Soaked carpet pad, wet insulation and drywall that cannot dry in place are cut out and bagged, with sewage losses sealed behind plastic.
- Drying setup
- Air movers and dehumidifiers go where the readings call for them, with a desiccant unit added for hardwood or tight spaces.
- Daily readings
- The crew returns to log each reading, shifts equipment as zones dry, and pulls it only once every material reaches its target.
What water damage restoration costs in High Point
Cost in High Point depends on the water category, the area affected and how many materials must be removed. A contained clean water leak often runs $1,400 to $4,000, and larger losses, especially sewage or storm water, climb from there.
Contained clean water leak
- Leak found and stopped early
- Extraction plus in place drying
- Only small access cuts needed
Water through two levels
- Ceiling or subfloor soaked
- Insulation and drywall removed
- Several days of steady drying
Sewage or storm water loss
- Category three contaminated water
- Containment and HEPA air scrubbing
- Porous materials removed and bagged
Prices vary with the loss, and an adjuster's estimate can differ from the contractor's scope. The crew writes up the affected area and materials before any removal work begins on site.
Working with your insurance claim
Most homeowner policies cover sudden water damage, such as a burst pipe, but gradual leaks and flood water are often treated differently.
- 01Photos and video of the water, the source and every damaged room, taken before cleanup.
- 02The date the loss was found and what was done to stop it.
- 03A list of damaged belongings with rough age, value and where each item was.
- 04Moisture readings and equipment logs kept by the restoration crew each day.
- 05The failed part, such as a split pipe or worn hose, kept for the adjuster.
If you file it yourself
Call your insurer to open the claim, describe the source of the water, and ask whether a plumber's report or mitigation invoice is needed. Keep every receipt for emergency work.
The restoration crew supplies the drying logs and photos, but the adjuster decides what the policy pays.
What water damage drying looks like on site
Where crews work in High Point
Neighborhoods and corridors served
ZIP codes
Nearby cities also served
What puts High Point homes at risk of water damage
High Point has a humid subtropical climate with about 46 inches of precipitation a year, and the city names hurricanes, tornadoes and ice storms as occasional hazards. Each season brings a different kind of water loss.
Winter: cold snaps
A record low below zero in 1985 shows how hard cold can hit, and a few nights of hard freeze can split pipes in a crawl space.
Storms: ice and tornadoes
An EF3 tornado crossed the northern suburbs in 2010, and ice storms and thunderstorm winds still open roofs and drop limbs onto homes.
Heavy rain and creeks
Richland Creek and Payne Creek have carried storm overflow, and low garages, crawl spaces and basements near the water can take on silt and runoff.
Older homes, older pipes
The city has four local historic districts, and in 2019 researchers testing water in older homes near South Elm Street said indoor plumbing had gone unchecked for decades.
January 2024: Heavy rain on January 9 caused four wastewater spills across High Point totaling about 79,000 gallons, including Elon Place into Richland Creek and Woodbrook Drive into Payne Creek, a reminder of how quickly rain can overwhelm drains.
Questions about water damage in High Point
Need a crew right now?
A crew with pumps and drying equipment can be sent to any High Point home or business once the call comes in.
(888) 578-4720Call for High Point water removalHow fast should water damage be dealt with in High Point?
As early as possible. Water soaks into subfloors and framing quickly, and mold can begin growing in 24 to 48 hours, so pumping and drying should start right away.
What should you do first when a pipe bursts?
Close the main shutoff, then call for extraction before the water settles into the subfloor. Photos taken before anything moves make the claim easier later.
Does a sewer overflow in High Point count as an emergency?
Yes. Sewage is contaminated water, so the area is sealed off, the material is removed and everything is disinfected. The city works on the sewer main, while the cleanup inside the house belongs to the restoration crew.
Can crews dry older homes in the historic districts?
Yes, including in Sherrod Park and Johnson Street. Older construction often has hardwood and layered flooring that dries slowly, so crews map moisture first and open only what the readings show is wet.
How long does structural drying usually take?
Many jobs finish drying in under a week, though hardwood, deep insulation or humid Piedmont weather can stretch that. Equipment stays running until readings reach the dry target.
Does insurance cover a pipe that froze and burst?
Sudden bursts after a freeze are often covered, but a policy may exclude neglected or unheated properties. Ask the insurer, and keep photos, receipts and the failed pipe section.
What happens when storm water floods a garage or crawl space?
The water is pumped out, silt and debris are removed, and surfaces are treated before drying starts. Because creek and sewer overflow can carry contamination, porous materials usually come out.
Who fixes a broken water main versus water inside the house?
The City of High Point repairs water and sewer mains and keeps crews on call after hours, including holidays. Water that reaches the inside of a home is the restoration crew's job.
Is water heater leak damage handled differently?
A leaking tank releases clean supply water that spreads and soaks flooring and drywall, so it is extracted and dried quickly. If the leak ran for weeks, the subfloor may need replacing.
Do crews handle commercial water damage in High Point?
Yes. Offices, stores, warehouses and furniture showrooms get phased drying plans that limit disruption, with moisture records kept for the owner and the insurer. Large floor areas may call for desiccant dehumidifiers.
Which parts of High Point do crews serve?
Crews serve every part of the city, from the Uptown Suburbs to Highland Cotton Mills Village and the pieces that reach into Davidson, Forsyth and Randolph counties.
Water damage in High Point needs fast action
Standing water and wet drywall only get worse with time, so the sooner extraction starts, the less has to be torn out.
(888) 578-4720Call about your High Point loss